Refund policy

Last Updated: February 2026

We want you to have a smooth shopping experience with Gavix.

Eligible for Replacement
You can request a replacement if:

• Product is damaged

• Product is defective

• Wrong item received

Replacement Window

• Request must be made within 5 days of delivery.

• Replacement requests must be raised within 5 days of delivery with an unboxing video for verification.

Important Conditions

• Product must be unused.

• Original packaging required.

• Unboxing video is mandatory for verification.

Non-Returnable Items

• Used products

• Physical damage caused after delivery

To request replacement, contact:
📧 support@gavixedge@gmail.com